Optimizing Social Media Engagement To Enhance Purchase Decisions: Evidence From Tiktok Consumers Of Monggoo Mebel
Sari
Keywords: influencer attractiveness; limited offer; perceived enjoyment; social media engagement; purchase decision.
Teks Lengkap:
Download PDF (English)Referensi
Ajzen, I. (1991). The Theory of Planned Behavior.
Alcántara-Pilar, J. M., Rodriguez-López, M. E., Kalinić, Z., & Liébana-Cabanillas, F. (2024). From likes to loyalty: Exploring the impact of influencer credibility on purchase intentions in TikTok. Journal of Retailing and Consumer Services, 78. https://doi.org/10.1016/j.jretconser.2024.103709
Ali, A. (2023). Meningkatkan kinerja pemasaran melalui customer involvement: Pengembangan service dominant logic. Jurnal STIE Semarang (Edisi Elektronik), 15(2), 1–25. https://doi.org/10.33747/stiesmg.v15i2.621
Andarian, T. S., & Simbolon, F. P. (2025). Short video marketing and Gen Z’s purchase intention: The role of brand attitude on TikTok. Journal of Social and Economics Research, 7(1), 165–179.
Barton, B., Zlatevska, N., & Oppewal, H. (2022). Scarcity tactics in marketing: A meta-analysis of product scarcity effects on consumer purchase intentions. Journal of Retailing, 98(4), 741–758. https://doi.org/10.1016/j.jretai.2022.06.003
Brodie, R. J., Hollebeek, L. D., Juric, B., & Ilic, A. (2011). Customer engagement: Conceptual domain, fundamental propositions, and implications for research. Journal of Service Research, 14(3), 252–271.
Company, G. I. & B. &. (2024). e-Conomy SEA 2024: Indonesia digital economy report.
Dwivedi, Y. K., Ismagilova, E., Hughes, D. L., Carlson, J., Filieri, R., Jacobson, J., Jain, V., Karjaluoto, H., Kefi, H., Krishen, A. S., Kumar, V., Rahman, M. M., Raman, R., Rauschnabel, P. A., Rowley, J., Salo, J., Tran, G. A., & Wang, Y. (2021). Setting the future of digital and social media marketing research: Perspectives and research propositions. International Journal of Information Management, 59. https://doi.org/10.1016/j.ijinfomgt.2020.102168
Fernandes, S., Venkatesh, V. G., Panda, R., & Shi, Y. (2021). Measurement of factors influencing online shopper buying decisions: A scale development and validation. Journal of Retailing and Consumer Services, 59. https://doi.org/10.1016/j.jretconser.2020.102394
Firdaus, R., & Martini, D. (2025). Strategies to boost TikTok Shop purchases via brand ambassadors and advertising. Economics and Business Solutions Journal, 9(1), 11869.
Fitriasari, D., Riyoko, S., & Roosdhani, M. R. (2025). The effect of influencer popularity on purchase decisions among Gen Z consumers: Case study of scientific skincare products. Golden Ratio of Marketing and Applied Psychology of Business, 5(2), 471–485. https://doi.org/10.52970/grmapb.v5i1.1092
Fornell, C., & Larcker, D. F. (2021). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 58(2), 345–361. https://doi.org/10.1177/0022243720988609
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A primer on partial least squares structural equation modeling (PLS-SEM) (3rd ed.). Sage Publications.
Holdack, E., Lurie-Stoyanov, K., & Fromme, H. F. (2022). The role of perceived enjoyment and perceived informativeness in assessing the acceptance of AR wearables. Journal of Retailing and Consumer Services, 65. https://doi.org/10.1016/j.jretconser.2020.102259
Hollebeek, L. D., Glynn, M. S., & Brodie, R. J. (2014). Consumer brand engagement in social media: Conceptualization, scale development and validation. Journal of Interactive Marketing, 28(2), 149–165. https://doi.org/10.1016/j.intmar.2013.12.002
Huang, Y., Zhang, X., & Zhu, H. (2022). How do customers engage in social media-based brand communities: The moderator role of the brand’s country of origin? Journal of Retailing and Consumer Services, 68. https://doi.org/10.1016/j.jretconser.2022.103079
Hugh, D. C., Dolan, R., Harrigan, P., & Gray, H. (2022). Influencer marketing effectiveness: the mechanisms that matter. European Journal of Marketing, 56(12), 3485–3515. https://doi.org/10.1108/EJM-09-2020-0703
Kurniawan, E., Widiastuti, N. A., & Tamrin, T. (2026). Audio feature extraction for predicting viral TikTok content using the convolutional neural network algorithm. JTH: Journal of Technology and Health, 3(4), 353–365. https://doi.org/10.61677/jth.v3i4.833
Kusuma, S. D. P., & Sobari, N. (2024). Checkout or scroll down? Investigating TikTok influencer credibility effects on followers’ purchase intentions. Jurnal Manajemen Teori Dan Terapan, 17(3), 454–471.
Lin, Q., & Nuangjamnong, C. (2022). Exploring the role of influencers and customer engagement on purchase intention in TikTok live streaming shopping. International Journal of Social Sciences and Humanities Invention, 9(12), 7469–7498. https://doi.org/10.18535/ijsshi/v9i012.04
Liu, S. Q., & Mattila, A. S. (2020). Consumer responses to scarcity appeals in online booking. International Journal of Hospitality Management. https://doi.org/10.1016/j.annals.2019.102800
Mahbob, N. N., Bawazir, A. A., & Hasim, M. A. (2024). The Mediating Role of Trust in Shaping Consumer Purchase Intentions on TikTok Shop: Insights from Johor, Malaysia. International Journal of Academic Research in Business and Social Sciences, 14(9). https://doi.org/10.6007/ijarbss/v14-i9/22808
Malhotra, N. K., Nunan, D., & Birks, D. F. (2020). Marketing research: Applied insight (6th ed.). Pearson.
Masuda, H., Han, S. H., & Lee, J. (2022). Impacts of influencer attributes on purchase intentions in social media influencer marketing: Mediating roles of characterizations. Technological Forecasting and Social Change, 174. https://doi.org/10.1016/j.techfore.2021.121246
Maulana, I., Widiastuti, A., & Ali. (2026). The effect of social media marketing activities on Kahf skincare purchase decisions, with fear of missing out and social media engagement as mediating variables. EKOMA: Jurnal Ekonomi, Manajemen, Akuntansi, 5(4), 4934–4949.
Mehrabian, A., & Russell, J. A. (1974). An Approach to Environmental Psychology. The MIT Press.
Meltwater, W. A. S. &. (2025). Digital 2025: Indonesia.
Nur, A. F., Ali, & Roosdhani, M. R. (2026). TikTok Content Marketing and Skintific Purchase Decisions among Generation Z: Three Mediating Consumer States: Bahasa Inggris. Airlangga Journal of Innovation Management, 7(2), 321–343. https://doi.org/10.20473/ajim.v7i2.88517
Raman, P. (2020). Examining the importance of gamification, social interaction and perceived enjoyment among young female online buyers in India. Young Consumers, 22(3), 387–412. https://doi.org/10.1108/YC-05-2020-1148
Report, T. S. A. E.-C. (2025). E-commerce GMV growth across Southeast Asia 2025.
Report, T. S. S. I. (2025). Category conversion benchmark report.
Roosdhani, M. R., Arifin, S., Komaryatin, N., Ali, Huda, N., Khoiruddin, M., & Loing, C. (2025). Social media marketing activities in enhancing brand image and driving consumer purchase decisions in the fashion industry. International Journal of Economics, Management and Accounting (IJEMA), 2(11), 917–926. https://doi.org/10.47353/ijema.v2i11.244
Santos, Z. R. (2022). Consumer engagement in social media brand communities: A literature review. International Journal of Information Management. https://doi.org/10.1016/j.ijinfomgt.2021.102457
Sardar, S., Tata, S. V., & Sarkar, S. (2024). Examining the influence of source factors and content characteristics of influencers’ post on consumer engagement and purchase intention: A moderated analysis. Journal of Retailing and Consumer Services, 79. https://doi.org/10.1016/j.jretconser.2024.103888
Sharma, S. (2023). Emerging digital technologies and consumer decision-making in retail sector. Computers in Human Behavior. https://doi.org/10.1016/j.chb.2022.107913
Song, M., Choi, S., & Moon, J. (2021). Limited time or limited quantity? The impact of other consumer existence and perceived competition on the scarcity messaging - Purchase intention relation. Journal of Hospitality and Tourism Management, 47, 167–175. https://doi.org/10.1016/j.jhtm.2021.03.012
Spörl-Wang, K., Krause, F., & Henkel, S. (2025). Predictors of social media influencer marketing effectiveness: A comprehensive literature review and meta-analysis. Journal of Business Research, 186. https://doi.org/10.1016/j.jbusres.2024.114991
Sugiyono. (2020). Metode penelitian kuantitatif, kualitatif dan R&D. Alfabeta.
Tee, W. Y., Teo, S. C., & Wei, T. L. (2023). Exploring the TikTok influences on consumer impulsive purchase behaviour. International Journal of Business and Society, 24(1), 39–55.
Teubner, T., & Graul, A. (2020). Only one room left! How scarcity cues affect booking intentions on hospitality platforms. Electronic Commerce Research and Applications, 39. https://doi.org/10.1016/j.elerap.2019.100910
Wei, Y. (2025). The impact of content marketing on consumer purchase intention on TikTok. Asia Pacific Journal of Marketing and Logistics, 37(11), 3273–3290. https://doi.org/10.1108/APJML-09-2024-1259
Wiedmann, K. P., & von Mettenheim, W. (2020). Attractiveness, trustworthiness and expertise – social influencers’ winning formula? Journal of Product and Brand Management, 30(5), 707–725. https://doi.org/10.1108/JPBM-06-2019-2442
Zhu, X., & Vijayan, S. K. (2025). Antecedents of impulse purchase through perceived enjoyment among Chinese live streaming commerce consumers. SAGE Open, 15(3). https://doi.org/10.1177/21582440251357159
DOI: https://doi.org/10.37531/mirai.v11i2.12569
Refbacks
- Saat ini tidak ada refbacks.



