Pengaruh Kredibilitas Merek, Psikologi Konsumen, Keterlibatan Konsumen, Komunikasi Pemasaran, Dan Saluran Distribusi Terhadap Perluasan Merek Mayora Di Surabaya
Sari
Era globalisasi kemajuan teknologi dan data dapat mendorong pertumbuhan industri, sehingga perusahaan dapat mengelola risiko dan mempertahankan daya saing dengan lebih baik. Strategi yang efektif untuk menarik konsumen baru dan mempertahankan konsumen setia antara lain dengan menerapkan penawaran produk baru, meningkatkan kualitas produk, serta memenuhi kebutuhan dan keingan konsumen terhadap prpduk yang ditawarkan. Penelitian ini bertujuan untuk meneliti pengaruh kredibilitas merek, psikologi konsumen, keterlibatan konsumen, komunikasi pemasaran, dan saluran distribusi terhadap perluasan merek Mayora di Surabaya, penelitian ini menggunakan purposive sampling. Populasi yang digunakan adalah konsumen yang pernah mengkonsumsi produk dari merek Mayora Surabaya. Peneliti ini menggunakan 100 responden untuk melakukan penelitian. Penelitian ini menggunakan kuesioner yang disebarkan melalui Google form. Data yang terkumpul dianalisis menggunakan teknik analisis regresi linier berganda untuk menguji hipotesis penelitian. Berdasarkan penelitian yang telah dilakukan diperoleh persamaan regresi linier berganda. Berdasarkan hasil pengujian uji t dapat diketahui bahwa Kredibilitas Merek (X1), Psikologi Konsumen (X2), Keterlibatan Konsumen (X3), Komunikasi Pemasaran (X4), dan Saluran Distribusi (X5) memiliki pengaruh positif secara sigifikan terhadap Perluasan Merek (Y).
Teks Lengkap:
PDFReferensi
Aaker, D. A. (1997). Managing Brand Equity: Capatalizing of the Value of a Brand Name : The Free Press, New York
Abideen, Z. U., & Latif, A. (2011). Do Brand Extensions Affect Consumer Attitude: An Empirical Experience-With Reference To Pakistani Consumers. Journal of Applied Business Research (JABR), 27(2), 19-36.
Afroz, N. (2013). Effect of Advertisement on Buying Responses of Couples Through Brand Survey Technique. Social Science International, 29(1), 129-140.
Amstrong, G., S. Adam, S. Denize, & P. Kotler. (2014). Principles of Marketing. Pearson Publised, Australia.
Angipora, M. P. (2002). Dasar-dasar Pemasaran.Edisi Pertama. Cetakan Pertama. PT. Raja Grafindo Persada, Jakarta.
Bian, W., & G. Yan. (2022). Analyzing Intention to Purchase Brand Extension Via BrandAttribute Associations: The Mediating And Moderating Role of Emotional Consumer-Brand Relationship And Brand Commitment. Frontiers in Psychology, 13, 884673.
Bihani, P. & S. T. Patil. (2014). A Comparative Study of Data Analysis Techniques. International Journal of Emerging Trends & Technology in Computer Science, 3(2), 95-101.
Bloch, P. H. & M. L. Richins. (1983). A theoretical Model for The Study of Product Importance Perceptions. Journal of Marketing, 47(3), 69-81.
Blumberg, D. F. (1994). Strategic Opportunities in the Fourth Party Maintenance Market. AFSM International - The Professional Journal, 19(1), 80-86.
Boisvert, J., & N. J. Ashill. (2011). How Brand Innovativeness and Quality Impact Attitude Toward New Service Line Extensions: The Moderating Role of Consumer Involvement. Journal of Services Marketing, 25(7), 517–527.
Brodie, R. J., L. D. Hollebeek, B. Juric, & A. Ilic. (2011). Customer Engagement: Conceptual Domain,Fundamental Propositions,and Implications for Research. Journal of Service Research, 14(3),252–271.
Cagan, D. (1994), Fourth Party Providers: Positioned for the Future. AFSM International -The Professional Journal, 19(1), 19-25.
Callwood, K. (2013). Psychological Factors That Influence Consumer Buying Behavior. Journal of Business, 15(2), 39-48.
Casteel, A & N. L. Bridier. (2021). Describing Populations and S Amples In Doctoral Student Research. International Journal of Doctoral Studies, 16, 339-362.
Chambers, R. (1983). Rural Development, Putting the Last First. Logman, London.
Cuthbert, B. N., H. T. Schupp, M. M. Bradley, N. Birbaumer, & P. J. Lang. (2000). Brain Potentials in Affective Picture Processing: Covariation with Autonomic Arousal and Affective Report. Biological Psychology, 52(2), 95-111.
Del Barrio-García, S., & M. B. Prados-Peña. (2019). Do Brand Authenticity and Brand Credibility Facilitate Brand Equity? The Case of Heritage Destination Brand Extension. Journal of Destination Marketing & Management, 13, 10–23.
Downs, G. W., & D. M. Rocke. (1979). Interpreting Heteroscedasticity. American Journal oPolotical Science, 23(4), 816-828.
Duncan, T. & S. Moriarty. (1998). A Communication-based Marketing Model for Managing Relationships. Journal of Marketing, 62(2), 1-13.
Einwiller, S. A., A. Fedorikhin, A. R. Johnson, & M. A. Kamins. (2006). Enough is Enough! When Identification no Longer Prevents Negative Corporate Associations. Journal of the Academy of Marketing Science, 34, 185-194.
Engel, J. F., R. D. Blackwell, & P. W. Miniard. (1990). Consumer Behavior (6th ed). Dryden Press IL, Hinsdale.
Erdem, T., & J. Swait. (1998). Brand Equity as a Signaling Phenomenon. Journal of Consumer Psychology, 7(2), 131– 157.
Erdem, T., & J. Swait. (2004). Brand Credibility, Brand Consideration, and Choice. Journal of Consumer Research, 31, 191–198.
Erdem, T., J. Swait, & A. Valenzuela. (2006). Brands as Signals: A Cross-Country Validation Study. Journal of Marketing, 70(1), 34-49.
Fayyaz, M. S., S. Nazir, & S. M. Abdullah. (2014). Effect of Consumer‟ s Attitude Towards Brand Extension. International Journal of Business, Economics and Management Works, 2(10), 59-67.
Fill, C. (2005). Marketing Communications: Engagement, Strategies and Practice. Prentice Hall, Inggris.
Fites, D. V. (1996). Make Your Dealers Your Partners, Harvard Business Review, 74(3), 40-51.
Gasparovic, W. (1989). Servicing the High-Technology Healthcare Industry. AFSM International - The Professional Journal, 14(2), 14-15.
Ghozali, I. (2018). Pengaruh Fundamental Analisis Terhadap Return Saham. Management Studies and Entrepreneurship Journal, 4(3), 2917-2929.
Gilaninia, S., H. Ganjinia, A. Moridi, & M. Rahimi. (2012). The Differential Roles of Brand Credibility and Brand Prestige in the Customers'Purchase Intention. Kuwait Chapter of Arabian. Journal of Business and Management Review, 2(4), 1- 9.
Gitosudarmo, I. (2000). Manajemen Pemasaran. Edisi Pertama. Cetakan Keenam. Penerbit BPFE, Yogyakarta.
Groves, R. M., F. J. Fowler, M. P. Couper, J. M. Lepkowski, E. Singer, & R. Tour- angeau. (2009). Survey Methodology. 2nd edition. John Wiley, Hoboken.
Hair Jr., J. F., Black, W. C., Babin, B. J., & R. E. Anderson. (2014). Multivariate Data Analysis. 7th Edition. Pearson Education, New York.
Hair, J. F., M. Sarstedt, T. M. Pieper, & C. M. Ringle. (2016). The Use of Partial Least Squares Structural Equation Modeling in Strategic Management Research: a Review of Past Practices and Recommendations for Future Applications. Long Range Planning, 45(5–6), 320–340.
Hox, J. J., & H. R. Boeije. (2005). Data Collection, Primary vs. Secondary. Encyclopodia of Social Measurement, 1, 593-599.
Huang, A. H. & Y. K. Lai. (1990). Oleosin Isoforms of High and Low Molecular Weights are Present in The Oil Bodies of Diverse Seed Species. Plant physiology, 94(3), 1282-1289.
Jobson, J. D. (1991). Multiple Linear Regression. Applied Multivariate Data Analysis: Regression and Experimental Design, 219-398. Springer Science, Edmonton.
Keller, K. L. & D. A. Aaker. (1992). The Effects of Sequential Introduction of Brand Extensions. Journal of Marketing Research, 29(1), 35–50.
Keller, K. L. (2003). Strategic Brand Management. Building, Measuring, and Managing Brand Equity, 2. Ed. Upper Saddle River.
Khan, M. M. & R. Razzaque. (2015). Measuring The Impact of Brand Positioning on Consumer Purchase Intention Across Different Products. Journal of Quality and Technology Management, 11(1), 69-95.
Khandelwal, U., N. Bajpai, & J. P. Sharma. (2013). Purchase Intention of Indian Consumers on Online Travel Buying Decision: A Comparative Study on Metro And Non-Metro City. International Journal of Hospitality & Tourism Systems, 6(1), 13-22.
Kim, C. K., A. M. Lavak, & M. Smith. (2001). Consumer Evaluations of Vertical Brand Extensions and Core Brands. Journal of Business Research, 52, 211-22.
Knapp, D. E. (2001). The Brand Mindset. Mc Graw Hill, New York. Kotler, P. (2009). Marketing Management. Pearson Education Publised, India.
Lafferty, B. A. (2007). The Relevance of Fit in a Cause–brand Alliance When Consumers Evaluate Corporate Credibility. Journal of Business Research, 60(5), 447–453.
Laurent, G., & J. N. Kapferer. (1985). Measuring Consumer Involvement Profiles. Journal of Marketing Research, 22(1), 41-53.
Leedy, P. & J. Ormrod,.(2001). Practical Research: Planning and Design (7th ed.). Maeerill Prentice Hall, New Jersey.
Luck, E., N. Barker., A. M. Sassenberg, B. Chitty, T. A. Shimp, & J. C. Andrews. (2021). Integrated Marketing Communications. Victoria, Cengage Learning, Australia.
Malhotra, N, K. (1993). Marketing Research: An Applied Orientation. Prentice Hall, United Kingdom.
Malik, M. S. & N. Ahmad. (2014). Impact of Brand Credibility on Consumer Loyalty: a Case Study of Fast Food Industry in Dg Khan, Pakistan. Oman Chapter of Arabian. Journal of Business and Management Review, 34(2343), 1-10.
Marin, L., S. Ruiz De Maya, & A. Rubio. (2018). The Role of Identification in Consumers' Evaluations of Brand Extensions. Frontiers in Psychology, 9, 2582.
Martin, I. M., W. David, & Stewart. (2001). The Differential Impact of Goal Congruency on Attitudes, Intentions, and the Transfer of Brand Equity. Journal of Marketing Research, 38, 471-484.
Melissa, P. J. (2014). Secondary Data Analysis: A Method of which the Time Has Come. Qualitative and Quantitative Methods in Libraries, 3, 619-626
Montgomery, D. C., E. A. Peck., & G. G. Vining. (2001). Introduction to Linear RegressionAnalysis. 3rd Edition. John Wiley & Sons, New York.
Nijssen, E., R. Uijl, & L. P. Bucklin. (1995). The Effect of Involvement on Brand Extensions, Proceedings of the 24th Annual EMAC Conference, ESSEC, Paris, France, 867-870.
Oluwatayo, J.A. (2012). Validity and Reability Issues in Educational Research. Journal of Educational and Social Research, 2(2), 391-400.
Omar, N. A., & N. Ullah. (2018). Examining the Effect of Credence and Personal Factors on Brand Extension Evaluation. In Malaysia Indonesia International Conference on Economics, Management and Accounting (MIICEMA), 19(19).
Pallant, J. (2007). SPSS Survival Manual A Step by Step Guide to Data Analysis Using SPSS 15 for Windows (3rd Edition). McGraw Hill Open University Press, England.
Park, C., S. Millberg, & R. Lawson. (1991). Evaluations of Brand Extensions: The Role of Product Level Similarity and Brand Concept Consistency. Journal of Consumer Research, 18, 185- 93.
Parker, J. R., D. R. Lehmann, K. L. Keller, & M. G. Schleicher. (2018). Building A Multi-Category Brand: When Should Distant Brand Extensions Be Introduced. Journal of the Academy of Marketing Science, 46, 300-316.
Peltier, J., J. A. Schibrowsky, D. E. Schultz, & D. Zahay. (2006). Interactive IMC: The Relational Transactional Continuum and The Synergistic use of Customer Data. Journal of Advertising Research, 46(2), 146-159.
Riley, F. D. O., W. Lomax, & A. Blunden. (2004). Dove vs. Dior: Extending The Brand Extension Decision-Making Process From Mass to Luxury. Australasian Marketing Journal, 12(3), 40-55.
Rubio, A., & L. Marin. (2015). Innovation Management to Market Performance: The Effect of Consumer Identification in The Evaluation of Brand Extensions. Procedia-Social and Behavioral Sciences, 181, 269-275.
Schiffman & Kanuk. (2012). Perilaku konsumen. ED. 7. Prentice Hall, Jakarta.
Shimp, T. (2003). Advertising, Promotion, and Supplemental Aspects of Integrated. Marketing Communications. 6th Edition. Thomson South-Western, USA.
Spry, A., R. Pappu, & T. B. Cornwell. (2011). Celebrity Endorsement, Brand Credibility and Brand Equity. European Journal of Marketing, 45(6), 882-909.
Srivastava, K., & Sharma, N. K. (2013). Consumer Attitude Towards Brand Extension. Journal of Indian Business Research, 5(3), 177–197.
Steenkamp, J. B. E., & H. Baumgartner. (1992). The Role Of Optimum Stimulation Level In Exploratory Consumer Behavior. Journal of Consumer Research, 19(3), 434-448.
Swaminathan, V., R. J. Fox, & S. K. Reddy. (2001). The Impact of Brand Extension Introduction on Choice. Journal of Marketing, 65(4), 1-15.
Swastha, B. (2007). Azas-Azas Marketing. Penerbit Liberty, Yogyakarta
Thiele, R. S. & M. M. Macky. (2001). Assessing the Performance of Brand Loyalty Measures. Journal of Service Marketing, 15(7), 529-546.
Van Riel, A. C., J. Lemmink, & H. Ouwersloot. (2001). Consumer Evaluations of Service Brand Extensions. Journal of Service Research, 3(3), 220-231.
Vanhonacker, W. R. (2007). Brand Extension Naming Strategies: an Exploratory Study of The Impact of Brand Traits. Marketing Letters, 18, 61-72.
Walizer. H. M. & L. P. Wienir. (1987). Research Methods and Analysis. Social Service Review, 53(1), 146.
Wenerfelt, B. (1988). Umbrella Branding as a Signal of New Product Quality: an Example of Signalling by Posting a Bond. Rand Journal of Economics, 19, 458-66.
Zaichkowsky, J. L. (1985). Measuring the Involvement Construct. Journal of Consumer Research, 12(3), 341-352.
DOI: https://doi.org/10.37531/yum.v8i1.8430
Refbacks
- Saat ini tidak ada refbacks.

Ciptaan disebarluaskan di bawah Lisensi Creative Commons Atribusi-BerbagiSerupa 4.0 Internasional