Turnover Intention Pada Industri Perbankan: Identifikasi Faktor Penentu Melalui Pendekatan Blibliometrik

Adnan Gristian Hussayna, Nunung Nurhasanah, Dede Jajang Suyaman

Abstract


Tujuan penelitian ini adalah untuk menganalisis faktor dominan yang mempengaruhi turnover intention pada perusahaan yang bergerak di industri perbankan. Penelitian ini menggunakan pendekatan analisis blibliometrik dan telaah pustaka sistematis menggunakan software Vosviewer. Literatur yang dijadikan database penelitian ini didapatkan dari database Scopus pada jangka waktu 2010 – 2024 dan berjumlah 33 penelitian. Hasil keluaran daripada software Vosviewer menunjukan faktor dominan turnover intention pada industri perbankan dapat di kategorikan ke dalam 5 kluster dan total 11 item, yaitu Kluster 1 Kesehatan Mental dan Kepemimpinan yang terdiri dari Burnout, Ethical Leadershiop, Work Engagement; Kluster 2 Motivasi dan Komitmen Karyawan yang terdiri dari Employee Motivation, Organizational Commitment, Turnover Intention; Kluster 3 Reputasi Perusahaan dan Iklim Etis yang terdiri dari Corporate Image, Ethical Climate; Kluster 4 Kepuasan Kerja dan Kontrak Psikologis yang terdiri dari Job Satisfaction, Psychological Contact; dan Kluster 5 Hubungan Interpersonal di Tempat Kerja yang terdiri dari Difficult Coworker
Kata Kunci: Turnover Intention; Analisis Blibliometrik;Industri Perbankan

References


Abboud, S. (2021). Relationship between perceived performance appraisal effectiveness and employee turnover intention in lebanese banks. The Euraseans Journal on Global Socio-Economic Dynamics, (3(28)), 37-49. https://doi.org/10.35678/2539-5645.3(28).2021.37-49

Alhamwan, M. and Mat., N. (2015). Antecedents of turnover intention behavior among nurses: a theoretical review. Journal of Management and Sustainability, 5(1). https://doi.org/10.5539/jms.v5n1p84

Arruda, H., Silva, É., Lessa, M., Júnior, D., & Bartholo, R. (2022). Vosviewer and bibliometrix. Journal of the Medical Library Association Jmla, 110(3), 392-395. https://doi.org/10.5195/jmla.2022.1434

Bartaula, A. (2023). Relationship between reward system and turnover intention: the mediating role of organizational commitment. Kic International Journal of Social Science and Management, 2(1), 1-26. https://doi.org/10.3126/kicijssm.v2i1.62473

Dewi, R. and Nurhayati, M. (2021). The effect of career development on turnover intention with job satisfaction and organizational commitment as mediators, study at pt control systems arena para nusa. European Journal of Business Management and Research, 6(4), 11-18. https://doi.org/10.24018/ejbmr.2021.6.4.918

Eck, N. and Waltman, L. (2009). Software survey: vosviewer, a computer program for bibliometric mapping. Scientometrics, 84(2), 523-538. https://doi.org/10.1007/s11192-009-0146-3

Elian, S., Paramitha, C., Gunawan, H., & Maharani, A. (2020). The impact of career development, work-family conflict, and job satisfaction on millennials’ turnover intention in banking industry. Journal of Business Management Review, 1(4), 223-247. https://doi.org/10.47153/jbmr14.422020

Fitria, Y. and Linda, M. (2019). Perceived organizational support and work life balance on employee turnover intention.. https://doi.org/10.2991/icebef-18.2019.107

Gautam, D. and Gautam, P. (2022). Occupational stress for employee turnover intention: mediation effect of service climate and emotion regulation. Asia-Pacific Journal of Business Administration, 16(2), 233-255. https://doi.org/10.1108/apjba-02-2021-0056

Hutauruk, D. M. (2022). Jumlah Karyawan Bank Besar Menyusut, Namun Beban Tenaga Kerja Meningkat. Keuangan.Kontan.co.id. https://keuangan.kontan.co.id/news/jumlah-karyawan-bank-besar menyusut-namun-beban-tenaga-kerja-meningkat?page=

Kurniawaty, K., Ramly, M., & Ramlawati, R. (2019). The effect of work environment, stress, and job satisfaction on employee turnover intention. Management Science Letters, 877-886. https://doi.org/10.5267/j.msl.2019.3.001

Lee, E. and Kim, J. (2020). Nursing stress factors affecting turnover intention among hospital nurses. International Journal of Nursing Practice, 26(6). https://doi.org/10.1111/ijn.12819

Megawati, A. (2023). Bibliometric mapping of research developments on the topic of fishing port management using vosviewer. Iop Conference Series Earth and Environmental Science, 1266(1), 012019. https://doi.org/10.1088/1755-1315/1266/1/012019

Mobley, W., Griffeth, R., Hand, H., & Meglino, B. (1979). Review and conceptual analysis of the employee turnover process.. Psychological Bulletin, 86(3), 493-522. https://doi.org/10.1037/0033-2909.86.3.493

Nursanti, T. and Then, T. (2019). The influence of job resources toward employee engagement and its impact on turnover intention of the employees of pt bank dki. Jurnal Ilmu Manajemen & Ekonomika, 11(1), 1. https://doi.org/10.35384/jime.v11i1.124

Pramono, B., Tamba, M., & Nuraini, A. (2022). The effect of work stress and compensation on turnover intention mediated by organizational commitment to employees of PT Wahana Semesta Banten. Journal of Entrepreneur and Business, 1(1), 47-55. https://doi.org/10.52643/joeb.v1i1.16

Puspitawati, N. (2024). How does job stress affect job satisfaction and turnover intention in public hospital, gianyar, bali?. World Journal of Advanced Research and Reviews, 21(3), 1105-1114. https://doi.org/10.30574/wjarr.2024.21.3.0844

Puspitawati, N. and Atmaja, N. (2019). The role of organizational commitment mediating organizational climate with turnover intention. International Journal of Applied Business and International Management, 4(3), 23-32. https://doi.org/10.32535/ijabim.v4i3.680

Rahman, M. (2024). The influence of compensation, leadership style, and work environment on turnover intention employees. International Journal of Social Science and Human Research, 7(05). https://doi.org/10.47191/ijsshr/v7-i05-37

Ramesh, K., Ramendran, C., & Peter, Y. (2012). A Study on Turnover intention in Fast Food Industry : Employees’ Fit to the Organizational Culture and the Important of their Commitment. International Journal of Contemporary Hospitality Management, 2(5), 1–35.

Raza, S., Azeem, M., Humayon, A., & Ansari, N. (2017). The impact of pay satisfaction, job stress, and abusive supervision on turnover intention among banking employees. Sarhad Journal of Management Sciences, 3(2), 272-284. https://doi.org/10.31529/sjms.2017.3.2.7

Sharma, G. and Syal, S. (2022). A conceptual analysis of employee turnover intention: the causes of turnover intention in the faculties in higher educational institutions. International Journal of Research in Finance and Management, 5(2), 283-289. https://doi.org/10.33545/26175754.2022.v5.i2d.181

Sharma, N. (2024). Effect of psychological contract on employee turnover intention: moderating role of select demographic variables. Environment and Social Psychology, 9(5). https://doi.org/10.54517/esp.v9i5.1793

Singh, S. and Randhawa, G. (2021). Do perceptions of organizational politics influence turnover intentions? organizational cynicism as a potential mediator. Development in Learning Organizations an International Journal, 36(1), 8-10. https://doi.org/10.1108/dlo-02-2021-0025

Susanti, R. and Rita, K. (2020). Turnover intention and behavior organizational citizenship on indonesian hospital case. European Journal of Business Management and Research, 5(4). https://doi.org/10.24018/ejbmr.2020.5.4.434

Suzabar, D., Soelton, M., Mai, M., & Triwulan, J. (2020). Recognizing how the time demands of work influences the turnover intention in banking industry.. https://doi.org/10.2991/aebmr.k.200205.009

Thoha, N. (2024). Exploring work environment’s impacts on employee motivation and turnover intention in the garment industry in wonogiri, central java. Iop Conference Series Earth and Environmental Science, 1324(1), 012080. https://doi.org/10.1088/1755-1315/1324/1/012080

Van Eck, N. J., & Waltman, L. (2020). Manual for VOSviewer version 1.6.15. In Universiti Leiden: Vol. 4956 LNCS (Issue April). CWTS, Meaningful metrics. https://doi.org/10.1007/978-3-540-78646-7_21

Wahana, A. (2024). Analysis of the effect of workload, role conflict, work stress on exit intentions and work burnout. jmef, 2(3), 64-71. https://doi.org/10.46799/jmef.v2i3.32

Wrigley, J., Carden, V., & Isenburg, M. (2019). Bibliometric mapping for current and potential collaboration detection. Journal of the Medical Library Association Jmla, 107(4). https://doi.org/10.5195/jmla.2019.764

Yücel, İ. (2012). Examining the relationships among job satisfaction, organizational commitment, and turnover intention: an empirical study. International Journal of Business and Management, 7(20). https://doi.org/10.5539/ijbm.v7n20p44




DOI: https://doi.org/10.37531/sejaman.v7i2.7786

Refbacks

  • There are currently no refbacks.


Flag Counter

Creative Commons License

S E I K O : Journal of Management & Business is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
 
© All rights reserved 2018. S E I K O : Journal of Management & Business - ISSN (Print) : 2598-831X, ISSN (Online) : 2598-8301.
 

Web Analytics