Pengaruh Servant leadership terhadap Turnover intention dengan Job burnout sebagai Variabel Intervening pada Karyawan Business Consultant di PT XYZ
Abstract
Full Text:
Download PDF (Bahasa Indonesia)References
Adiguzel, Z., Ozcinar, M. F., & Karadal, H. (2020). Does servant leadership moderate the link between strategic human resource management on rule breaking and job satisfaction? European Research on Management and Business Economics, 26(2), 103–110. https://doi.org/10.1016/j.iedeen.2020.04.002
Aji, M., Manajemen, J., Ekonomi, F., & Negeri Semarang, U. (2016). Pengaruh Servant Leadership terhadap Kinerja Karyawan dengan Burnout sebagai Variabel Intervening. In Management Analysis Journal (Vol. 5, Issue 3). http://maj.unnes.ac.id
Alfi LRA, N., Egalita;, Nirma;, Majid, F., & Pujianto, W. E. (2022). Implementasi Servant Leadership pada Organisasi Legiun Veteran Republik Indonesia Kabupaten Sidoarjo (Studi Kasus pada Legiun Veteran Republik Indonesia (LVRI) Kabupaten Sidoarjo). JURNAL AKUNTANSI, EKONOMI DAN MANAJEMEN BISNIS, 2(2), 229–234.
Ayu Cahyaningsih, I., Purwidianti, W., Bagis, F., & Artikel, R. (2025). Upaya Mempertahankan Loyalitas Perawat: Peran Servant Leadership Style, Work-Life Balance, dan Kepuasan Kerja sebagai Variabel Mediasi. 1, 2088–7485. https://journal.stiem.ac.id/index.php/jureq
Bakker, A. B., & de Vries, J. D. (2021). Job Demands–Resources theory and self-regulation: new explanations and remedies for job burnout. Anxiety, Stress and Coping, 34(1), 1–21. https://doi.org/10.1080/10615806.2020.1797695
Chaniago, H., Si, M., Muharam, H., & Efawti, Y. (2023). Metode Riset Bisnis dan Permodelan. Edukasi Riset Digital PT.
Dutta, S., & Khatri, P. (2017). Servant leadership and positive organizational behaviour: the road ahead to reduce employees’ turnover intentions. On the Horizon, 25(1), 60–82. https://doi.org/10.1108/OTH-06-2016-0029
Eva, N., Robin, M., Sendjaya, S., van Dierendonck, D., & Liden, R. C. (2019). Servant Leadership: A systematic review and call for future research. The Leadership Quarterly, 30(1), 111–132. https://doi.org/10.1016/j.leaqua.2018.07.004
Fischer, T., & Sitkin, S. B. (2023). Leadership Styles: A Comprehensive Assessment and Way Forward. Academy of Management Annals, 17(1), 331–372. https://doi.org/10.5465/annals.2020.0340
Freudenberger, H. J. (1974). Staff Burn‐Out. Journal of Social Issues, 30(1), 159–165. https://doi.org/10.1111/j.1540-4560.1974.tb00706.x
Garengo, P., Sardi, A., & Nudurupati, S. S. (2022). Human resource management (HRM) in the performance measurement and management (PMM) domain: a bibliometric review. In International Journal of Productivity and Performance Management (Vol. 71, Issue 7, pp. 3056–3077). Emerald Group Holdings Ltd. https://doi.org/10.1108/IJPPM-04-2020-0177
Greenleaf, R. K. (1998). The Power of Servant-Leadership . Berrett-Koehler Publishers.
Greenleaf, R. K. (2008). The Servant as Leader.
Gunawan, S., & Andani, K. W. (2020). Faktor-Faktor yang Mempengaruhi Turnover Intention Karyawan pada PT Permata Prima Canindo di Jakarta. Jurnal Manajerial Dan Kewirausahaan.
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2014). A Primer On Partial Least Squares Structlural Equation Modeling (PLS-SEM). SAGE Publicaions.
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203
Hair, J. F., Sarstedt, Marko., & Ringle, C. M. (2021). Partial least squares structural equation modeling. In Handbook of market research. Springer International Publishing.
Hokianto, H. F. (2023). Turnover Intention: Introduction, Types, Causes, and Measurements (A Review). https://journal.afebi.org/index.php/ambr/article/view/731
Kennedy, E., Ryan, M., England, A., Sarkodie, B., Khine, R., & McEntee, M. F. (2025). High workload and under-appreciation lead to burnout and low job satisfaction among radiographers. Radiography, 31(1), 231–240. https://doi.org/10.1016/j.radi.2024.11.019
Kristina, R., & Sudibjo, N. (2025). Pengaruh Servant Leadership dan Workplace Spirituality terhadap Turnover Intention Guru Di Sekolah Xyz Batam Melalui Organizational Citizenship Behavior Sebagai Variabel Mediasi. Jurnal Ilmiah Pendidikan Dasar.
Krumrei-Mancuso, E. J., & Rowatt, W. C. (2023). Humility in novice leaders: links to servant leadership and followers’ satisfaction with leadership. Journal of Positive Psychology, 18(1), 154–166. https://doi.org/10.1080/17439760.2021.1952647
Labrague, L. J., McEnroe‐Petitte, D. M., Gloe, D., Tsaras, K., Arteche, D. L., & Maldia, F. (2017). Organizational politics, nurses’ stress, burnout levels, turnover intention and job satisfaction. International Nursing Review, 64(1), 109–116. https://doi.org/10.1111/inr.12347
Liden, R. C., Wang, X., & Wang, Y. (2025). The evolution of leadership: Past insights, present trends, and future directions. Journal of Business
Research, 186, 115036. https://doi.org/10.1016/j.jbusres.2024.115036
Liden, R. C., Wayne, S. J., Zhao, H., & Henderson, D. (2008). Servant leadership: Development of a multidimensional measure and multi-level assessment. Leadership Quarterly, 19(2), 161–177. https://doi.org/10.1016/j.leaqua.2008.01.006
Magdalena, I., Fitroh, A., Kurniawati Fadhilah, D., Habsah, D., & Yulia Qodrawati, R. (2023). Mengelolah Data Uji Validitas Dan Reliabilitas Dalam Penelitian Pendidikan : Instrumen Tes Dan Non Tes Peserta Didik Kelas IV SDN Pondok Kacang Barat 03. Jurnal Pendidikan Sosial Dan Konseling, 01(02), 49–53. https://jurnal.ittc.web.id/index.php/jpdsk
Mansyah, J. (2020). The Effect of Servant Leadership and Compensation on Turnover Intention Through Organizational Commitment. 4(6).
Maslach, C., & Jackson, S. E. (1981). The measurement of experienced
burnout*. In JOURNAL OF OCCUPATIONAL BEHAVIOUR (Vol. 2).
Mobley, W. H., Horner, S. O., & Hollingsworth, A. T. (1978). An Evaluation of Precursors of Hospital Employee Turnover. In Journal of Applied Psychology (Vol. 63, Issue 4).
Mozaffari, F., Rahimi, M., Yazdani, H., & Sohrabi, B. (2023). Employee attrition prediction in a pharmaceutical company using both machine learning approach and qualitative data. Benchmarking: An International Journal, 30(10), 4140–4173. https://doi.org/10.1108/BIJ-11-2021-0664
Nadia Sintyadewi, N. P. M., & Manuati Dewi, I. G. A. (2020). Peran Burnout Memediasi Pengaruh Stres Kerja terhadap Turnover Intention Karyawan Kutabex Beach Front Hotel Bali. E-Jurnal Manajemen Universitas Udayana, 9(6), 2308. https://doi.org/10.24843/ejmunud.2020.v09.i06.p13
Nashrullah, M., Maharani, O., Rohman, A., Fahyuni, E. F., Nurdyansyah, & Sri Untari, R. (2023). METODOLOGI PENELITIAN PENDIDIKAN (Prosedur Penelitian, Subyek Penelitian, dan Pengembangan Teknik Pengumpulan Data) Diterbitkan oleh UMSIDA PRESS.
Neubert, M. J., Hunter, E. M., & Tolentino, R. C. (2022). Modeling Character: Servant Leaders, Incivility and Patient Outcomes. Journal of Business Ethics, 178(1), 261–278. https://doi.org/10.1007/s10551-021-04783-7
Poku, C. A., Bayuo, J., Agyare, V. A., Sarkodie, N. K., & Bam, V. (2025). Work engagement, resilience and turnover intentions among nurses: a mediation analysis. BMC Health Services Research, 25(1), 71. https://doi.org/10.1186/s12913-025-12242-6
Pramuda Wardani, T., & Abadiyah, R. (2021). International Journal on Orange Technologies Peran Servant Leadership dan Person Organization Fit dalam Menurunkan Turnover Intention Melalui Organizational Commitment.
www.journalsresearchparks.org/index.php/IJOT
Prayitno, A., & Tahir, R. (2022). Servant Leadership dan Kinerja Organisasi Study Sistematik Literatur Review. AdBispreneur, 7(1), 29.
https://doi.org/10.24198/adbispreneur.v7i1.36541
Ratnasari, A. S. S. R. (2021). Analisis Pengaruh Burnout, Job Insecurity terhadap Turnover Intention Salesman. Jurnal Keuangan Dan Bisnis.
Roczniewska, M., & Bakker, A. B. (2021). Burnout and self‐regulation failure: A diary study of self‐undermining and job crafting among nurses. Journal of Advanced Nursing, 77(8), 3424–3435. https://doi.org/10.1111/jan.14872
Salama, W., Abdou, A. H., Mohamed, S. A. K., & Shehata, H. S. (2022). Impact of Work Stress and Job Burnout on Turnover Intentions among Hotel Employees. International Journal of Environmental Research and Public Health, 19(15). https://doi.org/10.3390/ijerph19159724
Sarwar, G., Pio, L., Cavaliere, L., Ammar, K., & Afzal, F. U. (2021). Article ID: IJM_12_05_014 Cite this Article: Ghulam Sarwar, Luigi Pio Leonardo Cavaliere, Kashif Ammar and Faraz Umair Afzal, The Impact of Servant Leadership on Employee Performance. International Journal of Management (IJM), 12(5), 165–173. https://doi.org/10.34218/IJM.12.5.2021.014
Savitri, C., Faddila, S. P., Iswari, R., Anam, C., Syah, S., Mulyani, R., Sihombing, R., Kismawadi, R., Pujianto, A., Mulyati, A., Astuti, Y.,
Adinugroho, W. C., Imanuddin, R., Kristia, A., Nuraini, M., & Tirtana, S. (2021). STATISTIK MULTIVARIAT DALAM RISET. www.penerbitwidina.com
Setiabudhi, H., Suwono, M. A., Yudi, M. S., Setiawan, A., Karim, S., Hardani, P., & Duari, H. (2025). Analisis Data Kuantitatif dengan SmartPLS 4 (I. P. H. H. Duari, Ed.). Borneo Novelty Publishing.
Suhartatik, A., & Ellitan, L. (2022). Meningkatkan Komitmen Organisasional Melalui Servant Leadership, Kepuasan Kerja dan Pemberdayaan Pada Karyawan Bank di Surabaya. EKOMA : Jurnal Ekonomi, 2(1).
Suyono, J., Eliyana, A., & Ratmawati, D. (2020). The Nightmare of Turnover Intention for Companies in Indonesia. Año, 36, 871–888.
Tetroman, F., Wulan, K., & Taime, H. (2023). Pengaruh Servant Leadership terhadap Kinerja Karyawan dengan Burnout sebagai Variabel Intervening Pada Ninja Xpress Timika. JEBI: Jurnal Ekonomi Dan Bisnis, 1(7).
Tran, T.-T., Nguyen, T.-T., & Nguyen, N.-T. (2025). Determinants influencing job-hopping behavior and turnover intention: An investigation among Gen Z in the marketing field. Asia Pacific Management Review, 30(2), 100358. https://doi.org/10.1016/j.apmrv.2025.100358
Üngüren, E., Onur, N., Demirel, H., & Tekin, Ö. A. (2024). The Effects of Job Stress on Burnout and Turnover Intention: The Moderating Effects of Job Security and Financial Dependency. Behavioral Sciences, 14(4). https://doi.org/10.3390/bs14040322
Urrila, L., & Eva, N. (2024). Developing oneself to serve others? Servant leadership practices of mindfulness-trained leaders. Journal of Business Research, 183, 114858. https://doi.org/10.1016/j.jbusres.2024.114858
Wahyudi, I., Nurmalasari, A., Bikorin, B., Akmal, M., & Primartono, Y. R. (2024). Kajian Literatur : Faktor Yang Mempengaruhi Turnover Intention Karyawan Dalam Manajemen Sumber Daya Manusia. 2(2), 47–53. https://doi.org/10.61132/manuhara.v2i1.704
Yan, E., Wan, D., To, L., Ng, H. K. L., Lai, D. W. L., Cheng, S.-T., Kwok, T., Leung, E. M. F., Lou, V. W. Q., Fong, D., Chaudhury, H., Pillemer, K., &
Lachs, M. (2024). Staff Turnover Intention at Long-Term Care Facilities: Implications of Resident Aggression, Burnout, and Fatigue. Journal of the American Medical Directors Association, 25(3), 396–402. https://doi.org/10.1016/j.jamda.2023.10.008
Yukl, G., Gordon, A., & Taber, T. (2002). A Hierarchical Taxonomy of Leadership Behavior: Integrating a Half Century of Behavior Research. Journal of Leadership & Organizational Studies, 9(1), 15–32. https://doi.org/10.1177/107179190200900102
DOI: https://doi.org/10.37531/sejaman.v8i2.8856
Refbacks
- There are currently no refbacks.