| Issue | Title | |
| Vol 4, No 3 (2022) | Pengaruh Service Recovery Quality Elements Terhadap Behavioral Intention Pada Penerbangan Low Cost Carrier | Abstract Download PDF |
| Aristide G.S Sondakh, Sri Vandayuli Riorini | ||
| Vol 6, No 2.1 (2023) | Pengaruh Servicescape Dan Layanan Mobile Banking Terhadap Kepuasan Nasabah Melalui Kepercayaan Sebagai Variabel Intervening Pada PT. Bank Negara Indonesia (Persero), Tbk, Cabang Mattoangin Makassar | Abstract Download PDF |
| Margareta Margareta, Anshar Ashary, Verawaty Verawaty | ||
| Vol 6, No 2.1 (2023) | Pengaruh Servicescape, Emotional Satisfaction, Perceived Service Quality, Hospital Image Terhadap Patient Loyalty | Abstract Download PDF |
| Michael Budiman, Sri Vandayuli Riorini | ||
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